Cultural Differences: McDonald’s in Japan

When Ray Kroc established McDonald’s in 1955 he founded the restaurant on the basis of providing customers quality, service, cleanliness, and value. The McDonald’s website still boasts these values as part of its core as well as giving back to the communities in which they do business, celebrating achievements while striving to achieve new heights, [...]

Influence of Strategic Design on Behavior: Casinos

After reading Geoff’s post about the design of Yankee Stadium, I was inspired to write about another type of environment that I find truly fascinating. The strategic design of casinos and the impact is has on the individuals within it is a perfect subject for anyone with an interest in the presence of psychology with [...]

Bottoms up, Bottoms up

Last week our discussion on innovation brought two techniques to the table; top-down innovation and bottom-up innovation. These two ideas basically described where the ideas came from, and whether the trickled down or shot up. After thinking about the terms in that manner, I decided that if a low-rank employee could shoot his ideas all [...]

Formalized Structures are Eventually Ineffecient

Organizations and Organizing mentions the development of a type of rational system known as a formalized structure. Organizations design formalized structures by making the rules and roles of its members clear and explicit. This makes the social structure and flow of information obvious so that the organization’s performance is easily predictable and there is an [...]

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